Privacy Policy

Last updated: 14 June 2026

This Privacy Policy explains how Property and Rent Consult ("PRC", "we", "us", or "our") collects, uses, stores, and protects personal information you provide when you use this website (www.propertynrentconsult.homes) or engage with our products and services.

This policy is aligned to the Data Protection Act, 2012 (Act 843) of Ghana. By using this website, you consent to the practices described in this policy.

1. Who We Are

Property and Rent Consult is a Ghana-based property and tenancy advisory practice. We provide digital products, written consultancy services, and educational content grounded in Ghana's Rent Act, 1963 (Act 220).

Contact: info@propertynrentconsult.com

2. What Personal Information We Collect

We collect personal information only when you voluntarily provide it. The information we may collect includes:

2.1 Information you give us directly

• Name — when you fill in a contact, consultation, or service request form.
• Email address — for responding to enquiries, delivering products, and sending content you subscribe to.
• Phone or WhatsApp number — when provided on a form, for follow-up contact regarding your request.
• Property location or address — when relevant to a consultation or service request.
• Description of your situation — the information you provide in the message or brief field of any form.
• Your role — whether you are a landlord, tenant, property manager, investor, or other, when provided on a form.

2.2 Information collected automatically

• Website usage data — pages visited, time spent, referring website, and browser type, collected via Google Analytics (see section 5).
• Device information — general device type and screen size, used for improving site performance.

We do not collect payment card details. All product purchases are processed by Selar (our payment partner) — their privacy policy governs payment data.

3. How We Use Your Information

We use personal information only for the purposes for which it was collected:

• To respond to your enquiry, consultation request, or service submission.
• To deliver digital products you have purchased.
• To send guidance, articles, or updates you have subscribed to — you may unsubscribe at any time.
• To improve the website, identify popular content, and understand how visitors use the site.
• To comply with any legal obligation applicable to our business.

We do not use your information to send unsolicited marketing unrelated to the service you contacted us about. We do not sell, rent, or trade your personal information to any third party.

4. Legal Basis for Processing (Act 843)

Under Ghana's Data Protection Act, 2012 (Act 843), we process your personal data on the following lawful bases:

• Consent — when you submit a form or subscribe to content, you consent to us using your information to respond.
• Contractual necessity — when you purchase a product, we need your contact details to deliver it.
• Legitimate interest — website analytics to improve user experience, where this does not override your privacy rights.
• Legal obligation — where we are required by law to retain or disclose information.

5. Third-Party Services

We use the following third-party services. Each operates under its own privacy policy:

6. How Long We Keep Your Information

• Form submissions — retained for as long as necessary to respond to your request, and for a reasonable period thereafter in case of follow-up. Generally no longer than 24 months unless you have an ongoing service relationship with us.
• Product purchase records — retained as required for accounting and legal compliance purposes.
• Analytics data — retained by Google Analytics under their standard retention settings (26 months by default).

7. Your Rights Under Act 843

Under Ghana's Data Protection Act, 2012 (Act 843), you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request that we delete your personal data, where we have no legal obligation to retain it.
• Withdrawal of consent — withdraw consent at any time where consent is the basis for processing. This will not affect the lawfulness of processing before withdrawal.
• Objection — object to processing based on legitimate interest.
• Unsubscribe — opt out of any email communications from us at any time by clicking the unsubscribe link or writing to us directly.

To exercise any of these rights, write to us at info@propertynrentconsult.com. We will respond within 30 days.

8. Cookies

This website uses the following types of cookies and tracking:

• Analytics cookies — set by Google Analytics to measure how visitors use the site. These do not identify you personally.
• No marketing or advertising cookies — we do not use retargeting, advertising, or social media tracking cookies.

You can disable cookies in your browser settings at any time. Disabling analytics cookies will not affect your ability to use this website.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. The website is served over HTTPS (encrypted connection). Form submissions are handled by Netlify's secure infrastructure.

No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

This website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

11. Links to Other Websites

This website contains links to external sites (including Selar product pages and WhatsApp). Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or our handling of your personal data, contact: